You can change your password on the user management page.
Tip: A password may not contain spaces and must be between 6 and 15 characters in length. When choosing a password, PLEASE make it a difficult one for people to figure out or guess. You don't want people getting into your account on ICC. Choose passwords that are not real words, and which are unrelated to your name or username. Use a combination of letters and numbers and punctuation or other symbols. These passwords are much harder to guess. Do not use the same password on ICC as on any other service. Passwords are case-sensitive, meaning that capital 'A' is different from lower-case 'a'.
You'll need to know the old password to update your password, and if you do not remember the old password, you can have a new one mailed to you. To have a new password emailed to the address registered to your account CLICK HERE. If you're not getting an email from ICC with your password then first check your spam folder. Not there? Is the email address registered to you on ICC still correct?
If you cannot log in with your account, please write to firstname.lastname@example.org and explain you forgot your password and that you are not getting an email with your password through the forgotten password website.
- Need immediate assistance?
For immediate assistance, call our support desk at 1-412-436-5558 or log into ICC as a guest and type this in your main console:
You will receive a list of currently online and available Administrators. Type on the command bar of your interface:
/tell (username) Hello I forgot my password.
You will replace (username) with a name from the /showadmin list.
- Updating your password on the chess server:
The command to update your password in the chess server is:
/password old new
You will replace "old" with your current password and "new" with the password you would like to have now.