To have a new password emailed to the address registered to your account CLICK HERE. If you're not getting an email from ICC with your password then first check your spam folder. Not there? Is the email address registered to you on ICC still correct?
You can check and update an outdated email address on your user management page.
If you cannot log in with your account, please write to firstname.lastname@example.org and explain you forgot your password and that you are not getting an email with your password through the forgotten password website.
Need immediate assistance?
For immediate assistance, log into ICC as a guest and type this in your main console:
You will receive a list of currently online and available Administrators. Type on the command bar of your interface:
/tell (username) Hello I forgot my password.
You will replace (username) with a name from the /showadmin list.